Office Answer Pricing Plans
Never miss a patient call againβ¦without the cost and headache of hiring extra staff.Our HIPAA-compliant call answering solutions can save your team hours every week, keep patients happy, and capture revenue that would otherwise be lost.
The Smarter Alternative to Hiring More Staff
Hiring another receptionist costs $35,000β$45,000 a year in salary alone β plus benefits, training, PTO, and turnover. And you still have gaps during lunch, breaks, and after hours
Office Answer gives you everything a new hire would β and more β without the overhead.
HIRING COST BREAKDOWN
What it really costs to hire one front desk employee
- Base salary: $35,000β$45,000/year
- Benefits (health, PTO, 401k): $8,000β$12,000/year
- Training and onboarding: 2β4 weeks before theyβre productive
- Turnover: Average front desk turnover is 40%/year β and each replacement costs $3,000β$5,000 to recruit and train again
- Coverage gaps: No coverage during lunch, PTO, sick days, or after hours
Total cost of one hire: $45,000β$60,000/year with gaps.
Two hires to cover full hours: $90,000β$120,000/year.
Office Answer replaces the coverage gap entirely.
24/7, HIPAA-compliant, EHR-integratedβ at a fraction of the cost.
Tier 1: Your Safety Net
When your front desk is overwhelmed, we catch the overflow. After-hours, peak times, lunch breaks β callers reach a live person instead of voicemail.
Includes:
ο
Live message taking and overflow call support
ο
HIPAA-compliant agents
ο
After-hours and peak time coverage
ο
Monthly reporting dashboard
Best for:
Practices that need a reliable safety net without hiring.
Get a Custom QuoteTier 2: Your Growth Engine
Everything in Essential, plus we book appointments directly in your EHR. More calls convert to patients. Your team stays focused on patients in front of them.
Includes everything in Essential, plus:
ο
Overflow appointment scheduling
ο
EHR integrations (Athenahealth, eClinicalWorks, Nextech, ModMed, etc.)
ο
Conversion-focused scripting
ο
Outbound calling options
Best for:
Practices ready to grow without adding headcount.
Get a Custom QuoteTier 3: Your Complete Solution
Your entire inbound phone operation, handled. Full-service appointment setting, all inbound calls, outbound follow-up, monthly strategy reviews, and custom integrations.
Includes everything in Growth, plus:
ο
Full-service appointment setting for ALL inbound calls
ο
First line of defense β we answer before your front desk
ο
Monthly data review meetings
ο
Outbound calling included
ο
Custom EHR integrations and conversion strategy
ο
Custom EHR Integrations & Conversion Strategy
Best for:
High-volume practices that want a turnkey solution.
Get a Custom QuoteEssential
Growth
Enterprise
Message taking
After-hours coverage
Overflow support
Appt scheduling
β
EHR integration
β
Outbound calling
β
Monthly reviews
β
β
Custom scripting
β
β
Why practices choose Office Answer
Hiring and training an in-house call team is expensive and still leaves gaps during lunch, breaks, or after-hours.
Our plans start at a fraction of the cost of additional staff while providing 24/7 reliability.
Stop missing callsProven results for every practice
How is pricing determined?
Is it cheaper than hiring?
Are there contracts or setup fees?
