About Office Answer
Since 2012, Office Answer has been helping hundreds of medical practices safeguard their business, reputation, and patient experience from the risk of missed calls. We understand that every ring represents a patient who needs your attention and every missed call can mean lost revenue, lost trust, and a damaged reputation.
About Office Answer
Since 2012, Office Answer has been helping hundreds of medical practices safeguard their business, reputation, and patient experience from the risk of missed calls. We understand that every ring represents a patient who needs your attention and every missed call can mean lost revenue, lost trust, and a damaged reputation.
Why we're here
Medical practices are busier than ever. Front desk teams juggle in-office patients, paperwork, and a nonstop stream of calls. Even with the best staff, calls can slip through, especially during peak hours, lunch breaks, or after hours.
We built Office Answer to solve that problem once and for all. Our conversion-trained, HIPAA-compliant agents become an extension of your team, giving your practice the confidence that every patient feels valued and heard.
Our approach
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Proactive Call Capture:
We don’t just take messages; we help convert calls into scheduled appointments.
Flexible
Support:
Support:
Whether you need overflow message taking or a full-service call handling solution, we scale with your practice.
Proven
Results:
Results:
Practices using Office Answer recover hundreds of missed calls per week, translating to thousands in saved revenue without the cost of hiring extra staff.
Data-Driven Insight
With our monthly reporting dashboards and reviews, you always know how your phones are performing.
Meet the team behind the calls
Andrea Delle
President
Tina Anderson
Systems & Training Manager
Jackie B.
Patient Service Specialist
Alice Crochet
Patient Service Specialist
Dishika Dillon
Patient Service Specialist
Anthea Ellis
Patient Service Specialist
Lisa Kelly
Patient Service Specialist
Dawn Lovell
Patient Service Specialist
Priscilla McGrath
Patient Service Specialist
Robyn Morganti
Patient Service Specialist
Becky Slayden
Patient Service Specialist
Dajenelle Walker
Patient Service Specialist
Tianna Cotton
Patient Service Specialist
