CUSTOM FLAT-RATE COVERAGE
Flat-rate coverage.
Unlimited calls.
No surprises.
Your practice should never have to choose between answering the phone and taking care of patients.
Office Answer gives you reliable coverage for one custom monthly rate, with unlimited calls included.
Office Answer gives you reliable coverage for one custom monthly rate, with unlimited calls included.
A quick conversation. One clear monthly number.
Book my free assessment →
THE OFFICE ANSWER RATE
One rate.
Every call covered.
Custom flat-rate pricing
No surprise overages
Coverage hours you choose
Less than another full-time employee
No surprise overages
Coverage hours you choose
Less than another full-time employee
WHAT’S INCLUDED
Everything your front desk needs when the phones take over
Reliable coverage for the moments your team cannot get to the phone.
One custom rate covers the work that keeps patients connected.
One custom rate covers the work that keeps patients connected.
Book my free assessment →
01
LIVE CALL ANSWERING
A trained person answers your practice calls and helps patients get where they need to go.
02
APPOINTMENT SCHEDULING
Agents schedule directly into your EHR using your availability and office rules.
03
MESSAGE TAKING AND ROUTING
Accurate messages reach the right person through the channel your team already uses.
04
OUTBOUND FOLLOW-UP
We follow up on missed calls, callback requests,
no-shows, and patients who need another touchpoint.
no-shows, and patients who need another touchpoint.
THE COST OF ANOTHER HIRE
Always less than
adding another
full-time employee
A new front-desk hire comes with the nightmare that is recruiting. Applications, interview no shows, benefits, salary, payroll taxes, training, and turnover.
Even after you hire, gaps remain during lunch, sick days, vacations, busy periods, and after hours.
Even after you hire, gaps remain during lunch, sick days, vacations, busy periods, and after hours.
Get your custom quote →
ANOTHER FULL-TIME HIRE
$34K+
before benefits, recruiting, and training
OFFICE ANSWER
No callouts.
No per-call fees.
Always below the cost of another full-time hire.
No per-call fees.
Always below the cost of another full-time hire.
WHY PRACTICES SWITCH
You get to focus on what matters
Your patients get an answer
When the phones are covered, the day stops revolving around what your staff could not get to.
PATIENTS REACH A REAL PERSON
Calls don’t end in voicemail when your front desk is already helping someone.
APPOINTMENTS GET SCHEDULED
Patients can book when they are ready, instead of moving on to the next practice.
STAFF STOPS PLAYING CATCH UP
Fewer call backs after closing. Fewer interruptions. More attention for the work in front of them.
PRICING QUESTIONS
The details that matter before you start
A short conversation gives us the information we need to build your starting quote.
How is my flat rate determined?
Are calls really unlimited?
Will this cost less than hiring staff?
Can you schedule appointments?
Are calls HIPAA-compliant?
GET A CLEAR NUMBER
Know what your coverage costs
Tell us where your phones are putting pressure on your team. We’ll show you how Office Answer can cover the gaps with unlimited calls, one predictable rate, and no surprises.
Book my free assessment →
OFFICE ANSWER
Always less than hiring another
full-time employee
UNLIMITED CALLS
No callouts
Custom flat-rate pricing
No per-call fees
Coverage hours you choose
Custom flat-rate pricing
No per-call fees
Coverage hours you choose
