TRUSTED BY HEALTHCARE PROVIDERS NATIONWIDE
A missed call can cost you the next patient
Your front desk is checking patients in, handling paperwork, and answering phones at the same time.
Office Answer gives callers a trained person to speak with when your team is busy.
Office Answer gives callers a trained person to speak with when your team is busy.
HIPPA
Compliant
We Work in
Your EHR
Healthcare
Trained
Book my free assessment →
Flat-rate pricing. Unlimited calls.
NOT JUST AN ANSWERING SERVICE
Your phones, handled like part of the team
You choose the hours, services, and rules. Our trained agents handle the conversations and keep your team informed.
Patients get an answer. Your staff keeps moving.
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10x higher odds of call satisfaction when staff are friendly
01
LIVE CALL ANSWERING
A trained person answers your practice calls and helps patients get where they need to go.
02
APPOINTMENT SCHEDULING
Agents schedule directly into your EHR using your availability and office rules.
03
MESSAGE TAKING AND ROUTING
Accurate messages reach the right person through the channel your team already uses.
04
OUTBOUND FOLLOW-UP
We follow up on missed calls, callback requests, no-shows, and patients who need another touchpoint.
COVERAGE BUILT AROUND YOUR PRACTICE
Keep your staff focused on the patient in front of them
Office Answer handles calls during the hours and situations you choose, so patients get help and your staff can keep the day moving. Whether we take your calls all day long or just during peak hours.
PEAK HOURS
Keep calls moving when check-ins, paperwork, and phones pile up.
LUNCH AND BREAKS
Give your team time to step away without leaving patients to voicemail.
CALLOUTS AND PTO
Keep coverage in place when staffing changes unexpectedly.
AFTER-HOURS
Give patients a way to reach a real person beyond your regular schedule.
A SMARTER WAY TO COVER THE PHONES
More coverage without another full-time hire
A new front-desk hire comes with the nightmare that is recruiting. Applications, interview no shows, benefits, salary, payroll taxes, training, and turnover.
Even after you hire, gaps remain during lunch, sick days, vacations, busy periods, and after hours.
Even after you hire, gaps remain during lunch, sick days, vacations, busy periods, and after hours.
ANOTHER FULL-TIME HIRE
$34K+
before benefits, recruiting, and training
Custom flat rate
Unlimited calls included. No per-call fees. No surprise overages.
SEE WHAT’S REALLY GOING ON
Easy access to call data
You shouldn’t have to guess how many opportunities your practice is missing. Our secure online dashboard gives you a clear view of your call activity and patient conversations.
✓
Calls answered
✓
Appointments scheduled
✓
Patients reached
✓
Peak call hours and trends
Clear reporting helps you make better decisions
*Your call dashboard
BUILT FOR PRACTICES THAT CAN’T AFFORD MISSED CALLS
More answered calls
Less pressure on you and your staff
Less pressure on you and your staff
Office Answer helps practices protect patient access, staff focus, and revenue without adding another layer of work.
1M+
calls answered
142k+
appointments scheduled
465+
practices served
PEAK COVERAGE
Support during the hours your practice needs it most.
BUILT FOR CONVERSION
Every conversation is handled with the goal of helping patients take the next step.
HIPAA-COMPLIANT
Patient information is handled using HIPAA-compliant processes.
EHR INTEGRATIONS
Agents work with Athenahealth, eClinicalWorks, Nextech, ModMed, and more.
RELIEVE THE PRESSURE
Give your phones
a better system.
Tell us what your practice needs covered. We’ll build a custom flat-rate plan with unlimited calls and show you where Office Answer can take pressure off your team.
Get a custom quote →
15 minutes. No commitment. Clear answers.
OFFICE ANSWER
Coverage built around your practice.
UNLIMITED CALLS
Custom flat-rate pricing
No per-call fees
Coverage hours you choose
No per-call fees
Coverage hours you choose
